3 Report Content.
This is a very simple report it has 3 pages
Filters: Filter are available clicking the button
and closed clicking the Back button or any place in the page, not the navigation panel. This filters are synchronizer in all the pages and show the selection in the page Title.
Calls, Shows the rending of the calls by time Also show the status by Call Type and Site
Agents, Show the detail of the calls by Manager and Agent. Top 5 agents by different metrics and the Managers performance. This page has a tool tip view of the data by Agent in the Managers performance table.
Here is my entry for EDNA PBI Challenge 19. I missed the last 3 challenges due to some work commitments but happy to be back and seeing some excellent submissions.
Looking forward to feedback / suggestions / comments. Best of luck to all. Thanks to @FPastor for this challenge. I will post the detailed write-up after expiry of submission deadline.
Just converted the PST to BST (British Summer Time) and I still have a chance to get an entry in! Had to press for a while due to a new arrival at home Chewie my 11 week old puppy has dominated the household these last few weeks. Going to cut it very fine - but looking forward to handing something in.
All the best !
Quick intro of myself - I love playing with data and making insights that drive business decisions. I am also a Community lead of EDNA Challenges Group .
To participate in EDNA Challenge was one of my bucket list items. Finally did it.
I am happy to share my 1st entry to EDNA Challenge.
This is Benji, no a puppy anymore but the cutest!!! He was listening to me rehearsing for a presentation when I took the photo…thus his what is going on with him today face
In total probably about 1.5 - 2 hours. It’s so easy when you have your visual template already setup. My eyes are wide open at the possibilities with resources like this now