Error Updating Report on Power BI Service

I have published the report to the PowerBi Service. In Desktop all updates fine, in Service I get the error below. I have looked online and made sure the the settings are identical between desktop and service.

I connect to an odata which seems to work in both versions and to onedrive where 2 excelsheets are available.
I make an append query from data fro the odata and the onedrive. I read that this also might cause a problem.

Anybody that can help me with this?

Data source error: {“error”:{“code”:“ModelRefresh_ShortMessage_ProcessingError”,“pbi.error”:{“code”:“ModelRefresh_ShortMessage_ProcessingError”,“parameters”:{},“details”:[{“code”:“Message”,“detail”:{“type”:1,“value”:“Information is needed in order to combine data”}}],“exceptionCulprit”:1}}} Table: Sales.
Cluster URI:
Activity ID: 555c1243-8027-4e4e-a6f1-c2214f618379
Request ID: a6eae0c9-c32e-4838-c1c4-e161d0892835
Time: 2020-06-17 18:31:45Z

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Hi @elmer,

If you have already append or combine two or more tables you should do it in a new query instead of the main query.

also if there is anything in the recent month update that might have affected the data privacy settings with the reports then follow this procedure below:

  • Open .pbix report in Power BI Desktop
  • File - Options & Settings - Data Source Settings --> Clear All Permissions
  • File - Options and Settings - Option --> Clear Cache in “Date Cache Management” and “Q&A Cache Options”
  • Home - Refresh --> keep track of how you log into each data source. In my case it was 3 sources, all Organizational privacy levels
  • Save and Publish the report
  • Go to data source in the PBI service, and re-login to each of the data sources under Data Source Credentials --> set the same privacy level as the desktop app

Also you can read more helpful tips in this link below too:

If you need any further help kindly don’t hesitate to get back and ask, and if this help kindly make it a solution for others



Hi David,

Did just that but to no avail.

I am trying to login to Onedrive. From my desktop it seems to be working differently then from the service. Most likely this is where I make a mistake.

What is the best way to login to One Drive? It is a personal Sharepoint. On service authentication method is OAUTH2 organisational, on desktop it is organzational and I pick my account for logging in

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