Enterprise DNA Update - All my Completed Courses are Showing Incomplete

Access Support
1

Hello, all of my completed courses prior to the update are not showing as completed anymore. I have certificates for many, and I would like for the completed courses to show as completed and be included in my dashboard. Can someone please assist?

Thanks,
Nick

2

Hi @nickjordan32, to update your dashboard with your completed courses, please see this post:

Platform Tip: Updating your Completed Courses and Certificates - On-Demand Features - Enterprise DNA Forum

Thanks!

3

Hello @nickjordan32, just following up if the response above help you solve your inquiry?

We’ve noticed that no response was received from you on the post above. In case there won’t be any activity on it in the next few days, we’ll be tagging this post as Solved.

4

Hi @nickjordan32, I hope the suggestion above solved the issue.

Due to inactivity, we will be tagging this thread as closed. If the issue is still unresolved after trying the suggestion above, kindly send a message to contactus@enterprisedna.co

5

Thank you for the quick response. I am working with an EDNA rep offline to get a solution. Appreciate your help!

Nick