Previous Webinars asking to update (however I am a subscriber?

Natty · October 24, 2022, 11:23pm

I am trying to access an old webinar, and they are all showing that I need to upgrade my account, however I am a subscriber?

Are you able to check your end?

Many thanks

Natty

EnterpriseDNA · October 28, 2022, 1:47am

Hi Natty,

Checked your account and it appears to be active. Can you clear cache and reset your device? Then login again. Please update if any of the courses/event is still asking you to upgrade.

Thanks