Power BI Challenge 19 - Call Centres Data Reporting from Sam M

Here’s Sam’s entry for Power BI Challenge 19. @sam.mckay, feel free to add other details of your work.

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Here’s how Sam described it:

Kept it quite simple this time. I wanted to really test how quickly I could put together a report with great insights using a design template. I was pleasantly surprised.

I used Numerro design system for the first time! I like it…

Nothing too complicated on the analysis side, but providing all the info someone needs to dig deeper into the data.

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Added a tooltip to dig into locations

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Placed this over the employee table so you could look at any one call center worker easily.

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Used Flaticon for icons
Numerro for design template

Here’s the link to the report:

To learn about the real-life scenario presented for the challenge, be sure to click on the image below.

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Thank you for your entry to the Enterprise DNA Challenge Sam!

All entries can now be accessed inside the Enterprise DNA On-Demand Platform
Power BI Challenge 19 - Call Center Data Reporting | Enterprise DNA

See you on the next challenge!!