Power BI Challenge 19 - Call Centres Data Reporting from Rafael (Non-member)

Challenge Updates
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Here’s my entry for the challenge. Didn’t have as much time as I’d had liked, but focused on pushing some limits with the tool to compensate for the lack of time to delve deeper in the data.

Established a threshold in 85% SLA Compliance for the conditional formatting to kick in

  • Rafael

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View the full report here:

To learn about the real-life scenario presented for the challenge, be sure to click on the image below.

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Thank you for your entry to the Enterprise DNA Challenge @Zehinju!

All entries can now be accessed inside the Enterprise DNA On-Demand Platform
Power BI Challenge 19 - Call Center Data Reporting | Enterprise DNA

See you on the next challenge!!