Power BI Challenge 19 - Call Centres Data Reporting from Anupama (Newcomer)

Hi all,

So, after spending all day on this – I have learnt a very important lesson. Don’t try and do it in one day – especially if it is the first time ! To be honest – I had started it when the challenge first came out – but then I got waylaid.

I am sending in my entry for what it’s worth. It’s not anywhere near finished – but I would really appreciate if someone could advise me on how I can get my Total Cost measure to work. I got a bee in my bonnet when doing this and spent hours trying out the TREATAS formula instead of just inserting a column. Should have actually spent that time more productively. :unamused:

However, I did like this challenge as there were bits that I could actually have a go at to gain a bit of confidence.

I need to mentally prepare myself for the next one – and give it all I’ve got.

Thanks,
Anupama

Here’s a snippet of his report:

To learn about the real-life scenario presented for the challenge, be sure to click on the image below.

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Thank you for your entry to the Enterprise DNA Challenge @Abee

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Power BI Challenge 19 - Call Center Data Reporting | Enterprise DNA

See you on the next challenge!!