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Issues Using Egnyte Connector

Hi,
I am trying to connect to the data in Egnyte using Egnyte Connector. I copied the .mez file as Egnyte is a custom connector and I do see the Egnyte Connector in the Get Data options. This is the documentation https://helpdesk.egnyte.com/hc/en-us/articles/360044971412-Microsoft-Power-BI-Data-Connector-

When I try to authenticate, The authentication went through fine but then
I get an error below:

Is there any solution to this?

Thank you

Hi @Vsb79 , hope you are having a great day. Assuming that you have followed all the steps and not forgetting a single one, may I know if you restarted your pc after placing .mez file in the folder? If not, try to do it as sometimes that trick works. Otherwise, I suggest to contact the helpdesk support of Egnyte and ask for an assistance. :wink: :slight_smile:

Thank you Ronald for the suggestions. I tried the restart and am still seeing the same issue. Contacted Egnyte support.

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Just an update, somehow, the egnyte connector authentication is working properly only on the microsoft store downloaded app version and not the web version of the Power BI Desktop download.

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if that is the case, you might want to raise the issue with Microsoft power bi team