Hi
I keep having issues with a video in the Industries Analytics & Applications Summit, the video in question is Session 9: Automate Processes Using Power Automate Desktop.
I get to around 10 mins 20 secs and it keeps erroring
@DavieJoe I think the IT team has worked on several small bugs. Try again. I think that a lot has been fixed
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@BrianJ can you assist?
Yup - just sent a message to the Customer Support team asking them to address and to close the loop with David.
- Brian
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Hi @DavieJoe,
Thank you for reaching out to us regarding the issues you’re experiencing with a video in the Industries Analytics & Applications Summit, specifically Session 9: “Automate Processes Using Power Automate Desktop.” We apologize for any inconvenience caused.
Upon checking on our end, we haven’t identified any issues with the video playback. However, to help resolve the problem you’re facing, please try the following steps:
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- Clear your cache. Clearing them fixes certain problems, like loading or issues on sites.
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- Try using a different browser. e.g.: Chrome, Safari, etc. Our videos, resources, pages, etc work best in Chrome.
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- Make sure your device has enough memory and storage.
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- Please check the quality of your network.
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- If you encounter issues when increasing the speed, we advise you to retain the normal speed.
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- If you are using your company email, check with your IT department if there is firewall security in place that may have caused this.
Once done with the steps above and the same issue persists, please provide us a new screenshot of the error.
Should you experience any issues, please don’t hesitate to contact us at Customer Support customersupport@enterprisedna.co
Switched laptops, went onto my personal one and it worked there. Strange.
I appreciate your assistance on this.
DJ