Error while refreshing

Power BI Online Service
1

Web.Contents failed to get contents from ‘https://erprop.sharepoint.com/_api/web/getfilebyserverrelativeurl(‘/Shared%20Documents/Finance/Logic%20File.xlsx’)/$value’ (500)

I get this error very often while refreshing either online or manual, any idea why is this coming?

2

Hi @Anu,

Is there any errors when trying to refresh the excel file in the PBIX file too?

Hidayat

3

Yes, but without changing anything later it works also. But this often occurs.

4

Hi Anu,
Just to understand it better, how is the excel file connected to PBIX?

Are you using Get Data through Sharepoint Folder or Excel?

Capture
Capture888×688 19.5 KB

Regards
Hidayat

5

Hi @Anu, we’ve noticed that no response has been received from you since the 19th of March. We just want to check if you still need further help with this post? In case there won’t be any activity on it in the next few days, we’ll be tagging this post as Solved.

6

Hi @Anu, due to inactivity, a response on this post has been tagged as “Solution”. If you have a follow question or concern related to this topic, please remove the Solution tag first by clicking the three dots beside Reply and then untick the check box.

We’ve recently launched the Enterprise DNA Forum User Experience Survey, please feel free to answer it and give your insights on how we can further improve the Support forum. Thanks!

7

Sharepoint folder connection…

8

Hi Anu,
Error 500 is an internal server error, where it could be a result of many factors.

To simplify, are you able to first connect the file from the query editor?

Here is how I connect in SharePoint:

  1. In the query editor, go to > New Source > More > Sharepoint Folder > Type or Paste in to Sharepoint path.

Capture2
Capture21014×297 6.21 KB

  1. SelectTransform Data.

  2. In the query editor, replace sharepoint.files to sharepoint.contents.

Capture2
Capture2802×55 2.82 KB

  1. This will give a UI that is similar to navigating within any windows folders.
  2. Click on Table in Row 1, Column Content, Name: Shared Documents. Your file should be within this folder. Navigate to the file as you would in a normal folder.

Capture2
Capture2878×526 15.6 KB

  1. Once the file is selected, the data should appear and you can proceed to do further transformation before hitting Close & Apply.
9

Yes i am able to , but once in a while it gives the above error while refreshing, may be on second attempt it succeeds also, but this is happening quite often now.

10

Hi @Anu

As this error is Intermittent, it suggests it is primarily related to N/w Issue and not Power Query. Check with your IT team if they can help you on this. Also raise a Ticket with Microsoft Support team. They will help by looking at Fiddler Traces.

Thanks
Ankit J

11

Hi @Anu, did the response provided by @Ankit help you solve your query? If not, how far did you get and what kind of help you need further? If yes, kindly mark as solution the answer that solved your query. Thanks!

12

Hi @Anu, we’ve noticed that no response has been received from you since the 28th of March. We just want to check if you still need further help with this post? In case there won’t be any activity on it in the next few days, we’ll be tagging this post as Solved.

13

Hi @Anu, due to inactivity, a response on this post has been tagged as “Solution”. If you have a follow question or concern related to this topic, please remove the Solution tag first by clicking the three dots beside Reply and then untick the check box.

We’ve recently launched the Enterprise DNA Forum User Experience Survey, please feel free to answer it and give your insights on how we can further improve the Support forum. Thanks!