Desktop - organizational account wont log in

Not sure if this is the right forum to ask about this but cant find a more suited one at the moment.
I am regularly getting an issue where in Transform Data I need to edit my credentials to connect to the data source. It says"you are’nt signed in." and there is a box to sign in. As soon as I click to sign in I get access denied.

Normally I upgrade to the latest version but I am already on December 2022. While it was annoying it is now getting to be a pain.

Any suggestions gratefully received. If it helps the data sources are all Power BI online so using the legacy connecter


Bumping this post for more visibility from our experts and users.

Hi @ells ,

while waiting for other members to jump in, I suggest using the forum search to discover if your query has been asked before by another member.


Hi @ells - Haven’t faced this issue. Can you confirm on the sources you are using.

Ankit J

The sources are dataflows.
I have found a fix - clearing the cache, but I am not sure this is the correct fix for the issue

Hi @ells - I couldn’t find anything related to this issue and never faced myself, so unable to help.

Ankit J