Company portal issue

Hi there,

I was invited to my company’s eDNA team and do some courses here, but I found my account has no access to the assigned courses. Could you please check my account and see what is the problem with my account? Thank you!

Best regards,

Hi @Grace1 ,

Thank you for reaching out to us regarding this issue. We apologize for any inconvenience you’ve experienced.

We’ve checked your account, and your profile has now been updated from the backend to grant you access to the assigned courses.

Before logging in to eDNA Learn, please ensure to clear your browser cache to ensure smooth access.

Best regards,

Enterprise DNA Support Team