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Certificates not appearing on Platform or in Certificate Library

Hi @EnterpriseDNA

I completed several courses on new platform. I didn’t receive an email message or certificates didn’t appear on the new platform or in the certificate library after completing the course.


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Can you please look into the issue?
Thanks Keith

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Hi there
Certificate in PNG isn’t working. this is the message I’m getting

thanks
Keith

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I’d check the new platform now, looks like all my historical badges have come across overnight.

Hi @DavieJoe

Yes, I noticed that too. I got a lot of email messages concerning the course that was completed on the old platform.

I completed a course yesterday, and still haven’t received the email notification.

thanks
Keith

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@EnterpriseDNA
I completed another course yesterday, still haven’t received email message or certificate on the portal

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Not sure if anyone else is having issues.

Thanks
Keith

I’m going to close this thread and start a new one