Can only view some modules of a course

Access Support
1

Hi,

I am having trouble accessing the content for a specific course - Intermediate Excel. There may be more but i have not noticed as yet. I had a similar issue with the DAX Formula Patterns course where i could only view the introductory videos.

I am able to view a few of the modules for the course but the remainder is not viewable and i cannot understand why.

My organisation has set up a subscription for staff and would presume that this content is available.

See screenshots below:

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Thank you in advance

2

Hi @JHamster ,

Thank you for reaching out to us.

We have refreshed your profile, and it should be working now.

To ensure a fresh start where no browser cache or history is stored, please launch On-Demand using an Incognito window.

Best regards,

Enterprise DNA Support Team