About Call Center Data Reporting category

Challenges Call Center Data Reporting
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Create a report summary of the overall services provided by a Call Centre for its management

EDNA’s Call Centres is preparing a strong push into the market and is seeking to expand its business with the opening of new offices across the region. In preparation for this, EDNA’s Call Centres is seeking to implement and adopt Power BI as its analytical tool and have requested a demonstration report of Power BI capabilities.

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