Course Completed but No Badge

Access Support
1

Hi there,
I have completed the
Exam PL-300: Microsoft Power BI Data Analyst course. However, I have not been emailed a badge for the course completion.
Also, the course is still shown in the continue watching block.
What could I do in order to “complete” this?

Thanks,
Amy

2 Likes
2

Hi Amy,

You need to manually hit done for each element in the course. At least that is what kept me from getting the badge.

Cheers,
Lukas

3

Hi there,
I have indeed done that and right now, it’s sitting at 100% completion and still asking me to continue to watch the course. Is there any other way around this?

1 Like
4

Hi @AmyX ,

Thank you for raising this concern. Our customer support team has been informed and will be investigating the issue. We will keep you updated on our progress and any developments.

5

Hi @AmyX,

Apologies for the delay in response.

We have checked your PL-300 completion and we are glad to inform you that the badge is already uploaded to your account.

A PDF copy of your Certificate was sent to you via email.

I will be closing this thread and tag this message as the Solution.
For further questions related to this post, please make a new thread.

Thank you!